Privacy Policy
General Provisions
This Privacy Policy establishes the rules for the collection, processing, storage, and protection of personal data provided by users when interacting with our website. The administration of the website is committed to safeguarding user privacy in compliance with applicable international standards, including the General Data Protection Regulation (GDPR). By using the website, the user acknowledges and agrees to the terms outlined in this Privacy Policy.
What Information We Collect
We may collect various categories of data depending on how the user interacts with the website. This may include personal details voluntarily provided by the user such as name, email, and payment information. We may also automatically collect technical data, including IP address, device type, browser version, operating system, and information about how the website is used. Additionally, we may collect data about user preferences, history of transactions, and interactions with our services.
How We Use Information
The collected data is used for the purposes of ensuring the proper functioning of the website, providing access to services, processing transactions, and offering personalized user experiences. We may also use information to improve the quality of services, develop new features, send important updates, and communicate promotional or informational messages if the user has consented. Personal data may also be processed for the purpose of fraud prevention, dispute resolution, and compliance with legal obligations.
Data Protection and Retention Period
The administration implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. We use encryption, secure data storage, and regular monitoring of systems to maintain data security. Personal data is retained only for as long as necessary to achieve the purposes described in this Privacy Policy or as required by law. Once the retention period has expired, data will be securely deleted or anonymized.
Transfer of Data to Third Parties
Personal data will not be transferred to third parties except in cases required for the provision of services, execution of user requests, or compliance with applicable legal requirements. In certain cases, we may share information with trusted partners such as payment providers or technical service providers, but only to the extent necessary. All third parties are required to adhere to confidentiality and data protection standards.
Use of Cookies
We use cookies to improve website functionality, analyze traffic, and provide users with a personalized experience. Cookies help us understand user preferences, optimize performance, and ensure secure operation of services. Users may disable cookies in their browser settings, although this may affect website functionality. More details are described in our separate Cookie Policy.
User Rights
In accordance with GDPR and other applicable laws, users have the right to access their personal data, request corrections, and demand deletion if the data is no longer required. Users may also restrict or object to data processing, withdraw consent, and request data portability. To exercise these rights, users should contact the website administration through available communication channels.
Changes to the Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or service practices. The updated version will be published on the website and effective immediately upon posting. Users are encouraged to review the Privacy Policy regularly to stay informed about changes.
User Consent
By using the website, the user confirms that they have read, understood, and agreed to the terms of this Privacy Policy. Continued use of the website constitutes acceptance of any future updates to the policy.
🏢 TopUpUAE
📍 HDS Tower Jumeirah Lakes Towers, Cluster F, Dubai, UAE
📞 +971 4 431 9690